AI-Powered Reputation Management
Monitor every review across every platform. AI drafts professional responses in your brand voice. Grow your reputation on autopilot.
93%
of consumers read reviews before buying
4.0+
minimum star rating customers expect
58%
would pay more for a business with good reviews
72hrs
maximum response time customers expect
One bad review costs you 30 customers.
Every unanswered negative review tells potential customers you don't care. Every slow response signals poor service. And most businesses don't have time to monitor Google, Yelp, Facebook, BBB, and industry-specific platforms simultaneously.
SwarmLogic's AI monitors all your review platforms 24/7, alerts you instantly to new reviews, drafts professional responses matched to your brand voice, and tracks your reputation trends over time — so you can focus on running your business.
Protect your reputation at any scale
Monitor
Real-time visibility into what customers are saying across all platforms.
- Review monitoring across Google, Yelp, and Facebook
- Weekly sentiment analysis reports
- New review alerts (push notification)
- Sentiment trend tracking over time
- Monthly reputation snapshot report
Respond
AI drafts professional responses to every review. You approve, we post.
- Everything in Monitor, plus:
- AI-drafted responses to every review
- Tone-matched to your brand voice
- Negative review escalation alerts
- Response approval workflow (review before posting)
- Response time tracking and SLA monitoring
- Competitor review benchmarking
Grow
Proactively generate more positive reviews and manage your reputation at scale.
- Everything in Respond, plus:
- Review solicitation campaigns (email/SMS templates)
- Post-service follow-up automation
- Review gating (route unhappy customers to support first)
- Quarterly reputation strategy call
- Multi-location support
- Custom reporting dashboard
Built for businesses where reputation is revenue
- Restaurants and hospitality businesses that live or die by reviews
- Medical practices (dentists, doctors, chiropractors) where trust is everything
- Law firms where one bad review can cost $100K+ in lost business
- Home services (plumbers, electricians, contractors) competing on reputation
- Multi-location businesses managing reviews across 5+ locations
- Any business that doesn't have time to respond to every review personally
Your reputation is your most valuable asset.
Start monitoring what customers say about you — and respond before it costs you business.
Schedule a Free Consultation